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  • Home
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  • M'saken
    • Commune
      • Identity Card
      • Municipal Council
      • Administrative Organization
      • Organizational Architecture
      • Municipal Districts
    • Town
      • Geographical Situation
      • History of the City
      • Establishment
      • Key City Metrics
      • External Relations
      • Historic sites
  • Civil Status
    • Legalization Signature
    • Certification Copies
    • Birth
    • Death
      • Death declaration
      • Certificate of death
      • Burial Permit
    • Marriage
    • Family Book
    • Civil status extracts
    • Rectification of civil status records
    • First family book
    • Duplicate of the family record book
  • Constructions
    • Building Permit File
    • Authorization for Connection to Public Networks (SONEDE, STEG)
    • Authorization for Connection to Public Networks ONAS
    • Occupancy Authorizations
    • Subdivision Approval Decision
    • Local taxation
  • Citizen Space
    • File a Complaint
    • Suggestions
    • Building Permit Tracking
    • Electricity Permit Tracking
    • Water Permit Tracking
    • Tax Tracking
    • Municipal Division Tracking
  • Access to Information
    • Meeting Minutes
    • Participatory investment program
    • Administrative Documents
    • Environmental Activities
    • Minutes of Participatory Meetings
    • Tenders and Consultations
    • Transparency and Access to Information
    • Complaint Handling Reports
    • Budgets
    • Public procurement
    • terms of reference
  • Contact

Access to information

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What information can be accessed?

Any recorded information, regardless of its date or form (written, audio, or visual), and regardless of its medium (paper or electronic), produced or held by entities subject to the Organic Law on the right of access to information, within the scope of their activities.

How can information be accessed?

Access is granted either by consulting the concerned entity’s website when information is published proactively, or by submitting an access-to-information request when the requested information is not published.

What penalties protect this right?

A fine from five hundred (500) dinars to five thousand (5000) dinars applies to anyone who intentionally obstructs access to information. One year of imprisonment and a fine of one hundred and twenty (120) dinars apply to anyone who unlawfully destroys information or incites another person to do so.

What formats are available for access?

When submitting a request, the applicant must specify the desired format:

  • On-site consultation, unless it may cause damage.
  • Obtaining a paper copy.
  • Obtaining an electronic copy, where possible.
  • Obtaining extracts from the information.

The request may be submitted:

  1. Directly to the concerned entity, in exchange for a receipt that must be issued.
  2. By registered mail, fax, or email, with notification/acknowledgment of receipt.

Which entities are subject to the law?

  • Presidency of the Republic and its bodies
  • Head of Government and its bodies
  • Assembly of the People’s Representatives and its bodies
  • Ministries and all bodies under their supervision, in Tunisia and abroad
  • Central Bank
  • Public institutions and enterprises, including their representations abroad
  • Local and regional public bodies
  • Local authorities
  • Judicial bodies, the Supreme Judicial Council, the Constitutional Court, and the Court of Audit
  • Constitutional bodies
  • Independent high authorities
  • Regulatory authorities
  • Private-law entities managing a public service
  • Organizations, associations, and any entity benefiting from public funding

Are there any fees for access?

Access is free of charge. However, if providing the information involves costs, the applicant is informed in advance of the need to pay a fee that does not exceed the actual costs incurred by the concerned entity. Cases where access is subject to payment must be defined by law. If there is no legal basis, no payment may be requested. When the law requires payment, proof of payment must be provided before obtaining the information.

How can a refusal be challenged and appealed?

The applicant may file a complaint to the head of the concerned entity within twenty (20) days following notification. The head of the entity responds within a maximum of ten (10) days from the date of submission. Failure to respond is considered an implicit refusal. In case of explicit or implicit refusal, the applicant may appeal to the Access to Information Authority within twenty (20) days.

What is the role of the Access to Information Officer?

The Access to Information Officer is a key actor in implementing Organic Law No. 22 of 2016. The officer is appointed by the head of the concerned entity, along with a deputy, by an official decision. Key responsibilities include:

  1. Receiving, processing, and responding to access-to-information requests.
  2. Acting as a liaison between the concerned entity and the Access to Information Authority.
  3. Preparing an action plan to promote the right of access, under the supervision of the head of the entity.
  4. Preparing an annual report including statistics, proposals, and recommendations.
  5. Monitoring the implementation and updating of the action plan.

What are the response deadlines?

The concerned entity must respond within a maximum of twenty (20) days from receipt or correction of the request. For on-site consultation, the deadline is ten (10) days. In case of refusal, the decision must be written, justified, and must include appeal methods and deadlines in accordance with the law.

  1. If the request affects a person’s life or freedom: immediate response, no later than 48 hours.
  2. Failure to respond within legal deadlines is considered an implicit refusal that opens the right to appeal.
  3. If the information is held by another entity: inform the applicant or transfer within 5 days.
  4. Deadlines may be extended by 10 days with notification when multiple pieces of information are requested.

In all cases, failure to respond within legal deadlines constitutes an implicit refusal.

Access to Information Officers

Access to Information Officer
Faten Boumiza
Phone: 73 259 120
Position: Central Analyst
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Deputy Officer
Lamia Youssef Essayed
Phone: 73 259 120
Position: Technical Assistant
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Access to Information Documents

  • Access to Information Request Form
  • Complaint to the Head of the Entity
  • Organic Law No. 22 of 2016 (24 March 2016)
  • Head of Government Circular No. 19 of 2018
  • Procedures Guide

الصفقات العمومية

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رواق الصور

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Access to Information

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Right of Access to Information

Right of Access to Information

Under Decree No. 41 of 2011 dated May 26, 2011, relating to access to administrative documents of public bodies, revised and supplemented by Decree No. 54 of 2011 dated June 11, 2011, any natural or legal person has the right to access administrative documents, either on the initiative of the public body or at the request of the interested party, subject to the exceptions provided by this decree.

Officers Responsible for Access to Information

📌 Officer in Charge of Access to Information: Nadia Ksouri
📞 Phone: 71.558.224
📨 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
💼 Position: Administrative

📌 Deputy Officer in Charge of Access to Information: Monia Salwaj
📞 Phone: 71.558.224
📨 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
💼 Position: Administrative

📄 Annual Report on Access to Information – Year 2021

Annual Report ⬇️ Download the report in PDF

Historic sites

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Historical Landmarks of the City of Msaken

Brief overview of historical sites with references

Sarayet El Maqrone – Msaken
Landmark

Chaker Sahib At-Tabaa Palace (Sarayet El Maqrone)

Built in 1828 with the authorization of Minister Chaker Sahib At-Tabaa. During the reign of Marshal Ahmed Pasha Bey I, it was granted to Amir Al-Liwaa Hassan El Maqrone of Msaken. During the 1864 uprising, the palace hosted negotiations between the rebels and the envoys of Sadok Bey.

Reference: Ibn Abi Dhiaf, Volume 8, pages 28 and 178
Central Mosque – Msaken
Mosque

The Central Mosque

The first mosque established in the town by the founders of Msaken in the late first half of the 8th Hijri century (14th century AD). It is located between the five palaces forming the historic core of the city.

Reference: Ancient documents dating back to the 11th Hijri century
Zaouias of the city of Msaken
Zaouias

Zaouias

The city of Msaken includes more than fifteen zaouias belonging to the Slimiya, Qadiriya, Shadhiliya and Aissaouiya orders, such as Sidi El Hadhiri, Sidi Omar Ech-Cheti, Sidi Abbar, Sidi El Kaibi, Sidi El Melih and Sidi Abdel Salam in the old souk.

School

School of Sheikh Ali Az-Zarli

Currently known as the Zaouia of Sidi Ali Az-Zarli, the building is threatened with collapse. It is located near Sarayet El Maqrone and is believed to have been founded in the early 12th Hijri century.

Reference: Tarajim Al-Mouallifine, Volume 2, page 417
School

School of Sheikh Ali Ben Khalifa Al-Husseini

Known as the Zaouia of Sidi Ali Ben Khalifa, it was founded in 1104 AH (1692 AD). Many scholars graduated from this institution.

Reference: Dhouayl Bashair Ahl Al-Imane, pages 140–141

More Articles …

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  2. التنظيم الهيكلي
  3. Municipal Districts
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Contact Information

  • M'saken, Sousse, Tunisia
  • (+216) 73 259 120
  • Info@commune-msaken.gov.tn
  • (+216) 73 259 116
  • Official Facebook Page

working hours

Winter Schedule:
Monday – Thursday: 08:30 – 12:30 | 13:30 – 17:30
Friday: 08:00 – 13:00

Summer Schedule:
Monday – Friday: 08:00 – 13:30
Saturday: 09:30 – 12:30

Useful Links

  • Ministry of Local Government and Environmental Affairs
  • Journal officiel
  • Government Portal
  • FNVT
  • Open Data
  • National consultation

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